Assoc HRIS Administrator

The HRIS Administrator serves as the first line of support for HRIS applications and performs day-to-day configuration and maintenance within established standards. This role assists HR, Payroll, and Timekeeping teams with issue resolution, user support, and system documentation, and owns routine, low-risk configuration changes so the HRIS Administrator can focus on complex configuration, integrations, and system design. The position works closely with the System Administrator, who provides direction, review, and approval for configuration work outside the scope defined below.

Tier 1 Support. Serve as the first point of contact for HRIS-related support requests from HR, Payroll, managers, and employees. Triage, prioritize, and resolve Tier 1 tickets within defined service levels; escalat