Customer Service Representative (CSR)

We are looking for a Customer Service Representative (CSR) with excellent verbal and written communication skills to handle customer inquiries and provide support across multiple communication channels.

Requirements

Assist customers with inquiries, concerns, and service-related requests. Chat Support: Handle customer queries through live chat and provide timely, accurate responses. Calling Support: Manage inbound and outbound calls professionally and efficiently. Email Support: Respond to customer emails with clear, accurate, and professional communication.

Ensure a positive customer experience through effective communication and timely resolution of issues.

Required Skills

& Qualifications Minimum 2 years of relevant experience in customer service or customer support. Excellent verbal and written communication skills. Experience handling customer support through calls, chats, and emails. Strong interpersonal skills and a customer-focused approach. Ability to handle customer queries professionally and efficiently.