Adult Case Manager

Job Details: Job Location: 107 FPR Main Office

• Saint Albans, VT, Position Type: Full Time, Salary Range: $22.00 - $24.00Hourly, Northwestern Counseling & Support Services is seeking compassionate and dedicated individuals to join our greater Adult Services Case Management Team. These case management positions serve adults with various mental health diagnoses. We are seeking individuals who are person-centered and passionate about working in the mental health field. These positions serve individuals with varying high acuity needs who may intersect with criminal justice, legal, and substance use systems. These positions are essential in supporting individuals to gain stability, address unmet needs, and to lead independent and fulfilling lives within their communities.

Key Responsibilities

Providing services across various community-based settings, focusing on symptom management, daily living activities, supportive counseling, social and interpersonal skills development, money management, and advocacy. Ability to build rapport with individuals who may be resistant to treatment engagement. Maintain a positive attitude, work well within a team, and stay organized to manage caseloads effectively.

Collaboration and care coordination with community resources and agencies, as well as with internal or external service providers. Develop and oversee treatment plans, service coordination, crisis intervention, and representative payee services.

Qualifications

Reliable transportation with the capacity to transport clients. Bachelor’s degree is preferred, but an associate degree in human services or relevant experience will be considered. Experience in mental health case management is a plus, but we are willing to train the right candidate. At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support.

Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont! EOE Hiring rate is based on experience, education, and internal equity.

Final compensation will be determined in accordance with NCSS policy and applicable laws.

Qualifications

Bachelor’s Degree; or equivalent combination of related education, training and experience.