Pharmacy Technician

Job Details: Job Location: Modoc Medical Center-Last Frontier Health District

• ALTURAS, CA, Position Type: Full Time, Education Level: Trade/Vocational/Technical Certificate, Salary Range: $22.76 - $33.34Hourly, POSITION SUMMARY: Under the direction of the Retail Pharmacy Manager, the primary role of the Pharmacy Technician is to assist the pharmacist to expedite the processing of prescriptions. The duties of the pharmacy technician include, but are not limited to the following when the pharmacist deems it necessary: The filling and refilling of prescription medication under the direct supervision of the pharmacist; The input of information into the computer of all prescription, and patient data; All duties allowed a pharmacy technician under current state pharmacy law; And, any other duties needed or requested by the pharmacist for the normal everyday operation of the pharmacy which are permitted a pharmacy technician under existing state law. The Pharmacy Technician works in the pharmacy under the direct supervision of a licensed pharmacist assisting in pharmacy activities that do not require the professional judgment of a pharmacist. This position description is intended to identify some of the duties and responsibilities of this position. MODOC MEDICAL CENTER reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MODOC MEDICAL CENTER’S sole and absolute discretion. POSITION RESPONSIBILITIES: General Competencies: Always demonstrates professional behavior, both when on duty and as a representative of the hospital outside of normal work hours. Always demonstrates a positive working relationship with patients, visitors and facility staff. Demonstrates organizational ability and time management. Produces deliverable products on time, within budget, and with minimal direction. Communicates appropriately, respectfully and clearly to directors, managers, and coworkers. Accepts direction as provided without questioning authority, within the chain of command. Performs all assigned tasks accurately. Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command. Demonstrates ability to effectively use office machines in the performance of job functions. Answers phone calls, assists public and forwards appropriately if necessary in a professional and friendly manner. Specific Competencies: Receives new prescriptions from the customers at the pharmacy for filling. At the time of receiving the new prescription(s) from the customer, the pharmacy technician will verify the name and address (if applicable) of the person the prescription is to be filled for, inquire if the patient has any allergies, intake insurance information, as well as legibility of the prescriber's name. Fills and refills prescription medication under the direct supervision of the pharmacist. Answers the telephone, direct calls to pharmacist, when appropriate, such as new prescriptions, questions about medications, judgmental decision, etc. Accommodates patients when they arrive to pick up their prescriptions. Retrieves the prescription from the will call or waiting areas as well as the necessary cash register transaction. Communicates to the pharmacist prescriptions which are not refills so the pharmacist can provide necessary communication to the patient of instructions, side effects, and description of medication. Handles necessary cash register transaction for both new and refill prescriptions. Completes and processes third-party documents, and third party claim adjudication completion. Fill prescription books or new prescriptions, and filing patient profiles. Fill bins with prescription vials and replenish supplies when necessary. Processes incoming wholesaler or other vendor orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the pharmacy. Checks incoming stock for appropriate "shelf life" remaining before expiration. Places price stickers to the items ordered along with placing the item on stock shelves or in refrigerator when required. Checks stock for the purpose of removing outdated items. Cleans pharmacy shelves and work areas and maintain pharmacy premises in a satisfactory state of cleanliness. Completes tasks as requested by the pharmacist-in charge or pharmacist. Actively engages patients and clients with respect to customer service programs offered by the pharmacy. Maintains awareness of third party Rx systems and resolves third party rejection problems promptly. Maintain patient confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Reports prescription errors to pharmacist on duty immediately and adheres to company policy regarding medication incidents. Maintains awareness of loss prevention controls and procedures to identify and minimize profit loss. Pursues training and development opportunities; keeps abreast of new items, changing laws, regulations, and new pharmacy-related programs through participation in continuing education courses and reviewing pharmacy-related literature; strives to continuously build knowledge and skills. Properly handles difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments; maintains confidentiality. Ensures current knowledge and consistent application of pharmacy policies. Writes clearly and informatively; able to read and interpret written information. Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Communicates changes effectively; able to deal with frequent change, delays, or unexpected events. Observes safety and security procedures; reports potentially unsafe conditions; ensures daily housekeeping, cleanliness, and sanitation program as established within company guidelines. Professional Requirements: Maintain a high level of professionalism, consistent with company standards, in dress, personal appearance and grooming. Completes biennial education requirements if applicable. Maintains regulatory requirements. Wears identification while on duty. Attends annual evaluation and participates actively in this process. Reports to work on time and as scheduled; completes work in designated time. Attends all meetings as appropriate. Exhibits the mission, ethics and goals of Modoc Medical Center in the performance of job duties. WORKING CONDITIONS: Willingness to work beyond normal working hours when necessary. Is involved with personnel, visitors, and government agencies, etc., when necessary. Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients and support agencies. PHYSICAL REQUIREMENTS: Sits, stands, bends, lifts, walks and moves intermittently during working hours. Able to lift up to 25 pounds without assistance.

Qualifications

POSITION QUALIFICATIONS: Is a licensed Pharmacy Technician in the State of California. High school diploma or equivalent. Meets the requirements as set forth by current federal, state and local laws, guidelines and regulations governing retail pharmacy technicians. Maintains the required continuing education hours (biennially) relative to the practice of pharmacy technician to assure continued competence.

Ability to work with others, at all levels within the organization, and collaborate effectively. Must be able to read, write, speak, and understand the English language, have good grammar, spelling, and the ability to be accurate. Above-average interpersonal, problem-solving, and written and oral communication skills.

The ability to initiate the necessary procedures to start the process of filling the prescription. To carry out this ability, the technician needs to be organized and should follow the pharmacy workflow system to expedite work flow.