Security Guard

Job Summary

Brightwell Behavioral Health is seeking a dedicated, professional Security Guard to join our team at our 24/7 inpatient behavioral health facility. This role is essential to maintaining a safe, calm, and secure environment for patients, staff, and visitors during the overnight hours. This is a non-armed position focused on safety, de-escalation, and observation rather than enforcement.

The shift will be 10am to 6:30pm and will include weekends.

Key Responsibilities

Monitor and control facility access, including verifying all visitors and contractors during overnight hours. Conduct routine security checks of facility grounds and internal areas. Assist clinical staff with de-escalating and safely managing situations involving unruly or agitated patients in accordance with facility protocols.

Maintain a visible presence throughout the night to deter incidents and promote a secure environment. Respond promptly to calls for assistance from staff or patients. Document all incidents, unusual behavior, and security-related issues in daily logs and incident reports. Monitor surveillance systems and alarms to detect and respond to security concerns.

Ensure that emergency exits, doors, and other secured areas remain properly locked and free from obstruction. Follow all facility policies, especially regarding HIPAA, patient confidentiality, and respectful, trauma-informed care.

Qualifications

High school diploma or GED required. Minimum of 1 year experience in security, preferably in a healthcare or behavioral health setting. Ability to remain calm and act decisively in stressful situations. Excellent interpersonal and communication skills; capable of working effectively with individuals experiencing mental health crises.

Must be physically able to stand, walk, and respond quickly throughout an 8–9 hour shift. De-escalation or crisis intervention training (e.g., CPI, PMAB, or similar) preferred or willingness to complete upon hire. Background check and health screening required prior to employment. Work Environment: This role involves working in an inpatient behavioral health setting where exposure to individuals with acute psychiatric needs may occur.

The position requires alertness, professionalism, and compassion.