Merchant Monitoring Manager

About PayU PayU is an international payment service provider with a leading position in Poland and other European markets. The company provides businesses with secure, flexible and easy-to-integrate solutions for accepting and managing online payments, connecting merchants with consumers and financial institutions. PayU supports a wide range of payment methods, including payment cards, digital wallets and locally preferred payment options, such as BLIK and fast bank transfers in Poland.

Its offering also includes instalment payments and Buy Now, Pay Later (BNPL), cross-border payments and recurring payment solutions. PayU serves businesses across industries and of all sizes - from small and medium-sized enterprises to leading e-commerce brands, as well as companies in the financial services and technology sectors.

We are looking for an experienced Merchant Monitoring Manager to lead a team responsible for identifying, assessing, and mitigating merchant-related risks. In this role, you will combine people leadership, analytical expertise, and technical skills to ensure effective risk monitoring, operational excellence, and continuous process improvement.

You will play a key role in strengthening our e-commerce merchant risk controls, optimising monitoring processes, and leveraging data, automation, and AI to improve efficiency and decision-making.