Program Officer - Local Hire

Project HOPE is an international NGO with more than 1,000 engaged employees and volunteers who work around the globe, responding to the world’s most pressing global health challenges. Throughout our 65-year legacy, Project HOPE has treated millions of patients, provided more than $3 billion worth of medicines to local health care organizations around the world helped build hundreds of health programs from the ground up, and responded to humanitarian crises worldwide.

Code of Conduct It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment.

Together we can reinforce a culture of respect, integrity, accountability, and transparency.

POSITION SUMMARY

The Program Officer supports the planning, implementation, monitoring, and reporting of Project HOPE’s programs in Gaza. The position works closely with the Program Team, including program managers, technical leads, and field teams, to ensure that program activities are implemented effectively and on time, in line with approved workplans, program objectives, technical standards, and donor requirements.

The Program Officer supports program activity planning, implementation follow-up, monitoring of deliverables and indicators, preparation of program reports, documentation of achievements and challenges, and coordination among program departments and field teams. The role contributes to program quality, accountability, learning, and continuous improvement by maintaining accurate program records and ensuring timely follow-up on implementation priorities.

PRINCIPAL RESPONSIBILITIES:

1. Program Planning and Implementation

• Support the Program Team in developing and updating program workplans, activity plans, implementation schedules, and deliverable trackers.
• Follow up with program managers, technical leads, and field teams to ensure timely implementation of planned activities.
• Monitor progress against approved program objectives, targets, milestones, and timelines, identifying delays and implementation challenges.
• Support the coordination and organization of program activities, including trainings, workshops, field visits, community activities, and technical meetings.
• Maintain regular communication with relevant program teams to track implementation progress and address programmatic challenges.
• Support the revision of activity plans based on implementation progress, emerging community needs, and changes in program priorities, subject to the relevant approvals.
• Ensure that program activities are implemented in accordance with approved plans, technical standards, and applicable donor requirements.

1. Program Monitoring and Performance Tracking

• Maintain and regularly update program implementation trackers covering activities, targets, deliverables, milestones, and progress.
• Coordinate with program managers, technical leads, and the MEAL team to monitor program indicators and assess progress against planned results.
• Collect, compile, and review program implementation data and supporting documentation provided by program teams.
• Identify gaps between planned and achieved results and follow up with responsible program teams on corrective actions.
• Support periodic program reviews to assess implementation progress, identify challenges, and recommend improvements.
• Conduct or participate in field monitoring visits, as required, to verify activity implementation and identify areas requiring follow-up.
• Ensure that program achievements, challenges, and implementation updates are accurately documented and communicated to the relevant program management.
• Follow up on action points arising from monitoring visits, program reviews, and technical meetings.

1. Program Reporting and Documentation

• Prepare regular program progress updates, activity reports, and implementation summaries for review by the relevant program manager.
• Coordinate with program managers and technical leads to collect inputs for periodic narrative reports and other program reporting requirements.
• Track reporting deadlines and follow up with relevant program colleagues to ensure timely submission of complete and accurate information.
• Document program activities, outputs, achievements, challenges, lessons learned, and corrective actions.
• Maintain organized and up-to-date program files, including approved workplans, activity reports, training records, attendance sheets, field visit reports, meeting minutes, and other relevant supporting documents.
• Ensure that program documentation is properly filed, version-controlled, and accessible to authorized Program Team members.
• Support the preparation of program presentations, briefing notes, progress summaries, and other materials required for internal program reviews and management meetings.
• Ensure consistency and accuracy across program trackers, activity reports, and narrative reporting documents.
• Maintain the confidentiality and appropriate handling of beneficiary information and program data.

1. Program Coordination and Internal Follow-Up

• Coordinate closely with program managers, technical leads, and field teams to facilitate the implementation of planned activities and achievement of program deliverables.
• Organize program coordination meetings, prepare agendas, document key decisions, and follow up on agreed action points.
• Follow up with program focal points to ensure timely completion of assigned program activities and reporting requirements, escalating unresolved issues to the relevant program manager.
• Facilitate information-sharing between program departments and field teams to ensure consistent understanding of priorities, timelines, and implementation requirements.
• Track program-level dependencies, implementation constraints, and outstanding actions that may affect the achievement of planned results.
• Support the coordination of technical discussions, field visits, and program review meetings.
• Prepare and share regular updates on implementation progress, pending actions, and issues requiring program management attention.

1. Program Quality, Compliance, and Risk Monitoring

• Support the Program Team in ensuring that activities are implemented in accordance with approved program designs, technical standards, donor commitments, and applicable organizational policies.
• Review program activity documentation for completeness, accuracy, consistency, and alignment with approved plans.
• Identify and promptly communicate programmatic risks, implementation challenges, deviations from approved workplans, and potential barriers to achieving targets.
• Follow up with relevant program colleagues on corrective actions identified through monitoring, technical reviews, and program management decisions.
• Support the documentation of program risks, mitigation measures, and implementation adjustments within the scope of program responsibilities.
• Promote adherence to safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), accountability, confidentiality, and relevant humanitarian principles in program implementation.
• Escalate significant program quality concerns, safeguarding concerns, and potential non-compliance through established reporting channels.

1. Knowledge Management and Continuous Improvement

• Maintain an organized repository of program documents, implementation updates, technical materials, and lessons learned.
• Develop and update program trackers, reporting templates, activity checklists, and other tools to improve program planning, monitoring, and reporting.
• Document effective practices, implementation challenges, and recommendations to strengthen future program delivery.
• Support program learning sessions and internal reviews to share findings and identify opportunities for improvement.
• Ensure that relevant program information is documented and shared with the appropriate Program Team members to support continuity and informed decision-making.

1. Other Duties

• Perform other program-related duties as assigned by the line manager, consistent with the purpose of the position and the operational needs of Project HOPE.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Public Health, Health Sciences, Development Studies, Project Management, Social Sciences, or a related field. A relevant master’s degree is an asset.
• Minimum of 3–5 years of relevant professional experience in program implementation, program coordination, monitoring, reporting, or a related field.
• Experience working with NGOs, INGOs, humanitarian organizations, or development programs is highly desirable.
• Experience developing workplans, tracking program activities and deliverables, and preparing narrative reports.

PREFERRED QUALIFICATIONS

• Strong organizational, analytical, coordination, and problem-solving skills.
• Excellent written and verbal communication skills in both Arabic and English.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to manage competing priorities, meet deadlines, and work effectively in a challenging humanitarian environment.
• Strong interpersonal skills and the ability to collaborate effectively with multidisciplinary program teams.
• Demonstrated commitment to humanitarian principles, safeguarding, accountability, confidentiality, and Project HOPE’s Code of Conduct. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form and must be able to travel internationally. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” Work environment : Typical office environment with exposure to a minimal noise level. Emergency deployments may be in resource-deprived environments with austere living conditions. Travel for extended periods may be by air and/or other modes of transportation. While international travel is not a regular part of every job, programmatic needs may require it intermittently. Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.” Due to the substantial number of inquiries, we receive, only candidates who have met the required experience qualifications for this position will be considered. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest in Project HOPE.