Maintenance Supervisor

Position: Service Manager/Maintenance Supervisor for Mount Ridge – Catonsville, MD Role Overview As the Service Manager at Mount Ridge , you will lead the Service Team in maintaining the physical integrity of this community with 266 apartment-homes and cottages. You will be the main point of contact for all things service related, which will involve coaching, scheduling, ordering supplies and services, preventative maintenance, and all day-to-day maintenance activities.

Competitive pay + $750.00 per month rent discount for live-on (if desired) + quarterly team bonus + Health/Dental/Vision/401k matching + on-call appreciation bonus Most Important Responsibilities Demonstrate steady leadership to guide a skilled team of technicians as they make timely high-quality repairs and perform preventive maintenance.

Independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate an action plan to your team and the residents. Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions. Share your knowledge with the team, prioritize and delegate their tasks, make sure they follow CRC protocol and motivate them to go above and beyond the call of duty.

Strong attention to detail and follow up to ensure quality of final work product. Share your knowledge with the team to promote teambuilding. Most Important Qualifications Service Manager exp strongly preferred, leadership exp required EPA certification required Technical skills must include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.

Attention to detail, organizational skills Vehicle/truck, tools, driver’s license Must participate in the emergency on-call rotation every third week Customer service skills are a must We own and operate all of our multifamily communities, over 10,000 units. Certified as a Top Workplace Nationally for the past several years recently.

EOE