Medical Administrative Assistant

Position Summary

The Medical Administrative Assistant will play an integral role in the day-to-day support of the Nursing department to ensure the needs of the individuals we support are met. He or she will report to the Director of Nursing. Position Duties:

• Handling incoming and outgoing calls, accurately documenting messages
• Organizing and uploading files and consultations into EMR
• Scheduling medical appointments for people supported
• Effectively communicating relevant information to all departments and families and redirecting inquiries as needed, including but not limited to sending out weekly appointment schedule
• Obtaining and managing pharmacy refills and communicating relevant information
• Typing correspondence, reports, memos, and manuals with attention to detail and efficiency
• Interacting professionally with outside agencies, vendors, and other facilities
• Maintaining confidentiality of nursing department data and personnel information
• Supporting departmental tasks and payroll duties as required
• Report to the Director of Nursing
• Other duties as assigned Requirements:
• At least 3 years of experience in a nursing home or healthcare setting
• Excellent communication and organizational skills
• Strong ability to maintain confidentiality and professionalism
• Familiarity with EMR systems and scheduling transportation for patients