Client Coordinator

1st Call Home Healthcare is HIRING! We are looking for an experienced client coordinator to join our homecare office team in Clinton Twp, MI. Key Responsabilities: Coordinate Field Staff with Clients Daily: Facilitate effective communication and coordination and scheduling between field staff and clients daily. Customer service and follow up with case managersany complaints and problem solving Perform Supervisory Visits: Conduct regular supervisory visits to clients’ homes to assess the quality of care being provided and ensure compliance with established protocols.

Communicate with Internal Office Team: Collaborate with the internal office team, including Scheduling, Recruiting, Human Resources, Billing, and Management, to address client and field staff-related issues effectively and positively. Provide Additional Education to Caregivers: Identify areas where additional education or training is needed for caregivers and coordinate appropriate educational programs or resources.

Payroll Monitoring and Live Dashboard Management: Monitor and manage payroll- related activities, ensuring accurate recording of field staff hours, tracking overtime, and addressing any payroll discrepancies. Hours are: Monday through Friday 8am to 4pm with evenings and weekends as necessary.

Benefits

PTO Health Insurance Qualifications: High School Diploma/ GED Drivers License Homecare scheduling/ client coordinator experience preferred Caregiver/ CNA experience preferred Please apply today!