Social Media Marketing Specialist / Videographer

Job Overview: Are you passionate about social media and customer service? Napp. Star Baltimore, LLC is seeking a creative and talented Hybrid Social Media / Front Desk Associate to join our team. As a hybrid role, you will be responsible for managing and creating engaging content for our salon's social media platforms while also assisting the salon team with front desk duties.

Key Responsibilities

• Create, shoot & post content on social media platforms
• Develop and implement social media strategies to increase brand awareness and engagement
• Monitor & report social media analytics on key metrics
• Collaborate with the marketing team to create visually appealing content
• Stay up-to-date on industry trends and best practices in social media marketing
• Check in/out clients at the front desk
• Assist with salon flow by spinning cycles as needed -Submit Open / Close shift forms General Complete open / close tasks and forms per shift Follow salon standards for behavior and general workflow Acknowledge and greet everyone who enters and leaves the salon Offer excellent customer service Exceptional verbal and written communication skills; with the ability to communicate with all levels of the team Superb time management skills with a proven ability to meet & prioritize achieving deadlines Strong analytical and problem-solving skills Handle client questions promptly, professionally and courteously Maintain complete confidentiality in all guest matters in accordance with company policy. Applicant Requirements:
• Proven experience managing social media accounts
• Strong written and verbal communication skills
• Proficiency in social media analytics tools
• Knowledge of beauty industry trends is a plus
• Ability to work in a fast-paced environment and meet deadlines
• Background in Marketing, Communications, or related field is preferred Please note that Napp. Star Baltimore, LLC is an equal opportunity employer and does not inquire about criminal backgrounds during the hiring process. If you are a creative individual with a passion for social media and customer service, we encourage you to apply for the Social Media and Front Desk Associate position at Napp. Star Baltimore, LLC. Join our team and help us showcase the beauty and creativity of our salon to the world! Salary $15 - $22 per hour