Salon Manager

Duties and Responsibilities

Perform salon services & consultations when needed Oversee daily salon operations. Provide excellent customer service. Ensure salon meets all health and safety standards. Train salon staff on hygiene, proper use of equipment, services their initial onboarding.. Oversee salon sales process (buying products, inventory management, ordering supplies, etc.)

Oversee scheduling of clients, as well as managing the client experience. Maintain a clean and inviting salon environment. Respond to client concerns or requests in a timely, professional manner. Respond to client complaints / redos in a timely, professional manner. Respond to client requests in a timely, professional manner.

Perform other duties as assigned by management. Ensure team members are in uniform standards Check stylist open / close forms per shift Hiring / Firing Team Member Schedule Team member Discipline Monthly Check Ins Recruiting as needed Communicate with Social Media Team when a stylist is ready to be on camera Quarterly check ins for uniforms, capes Update for CEO’s Clients Client complaints Ban clients - add notes when banning Experience and Qualifications At least 1 year of Management experience (salon owner or manager), or 5+ years experience as a Stylist.

Proven sales experience ( Salon Manager). Experience in the beauty industry is preferred but not required! We will train you to be successful in your new role with NappStar! Salary $27 - $32 per hour