Security Front Desk Officer

Location: Brickell, Miami, FL High-Rise Condominium – The Metropolitan Position Overview: We are currently seeking a professional and customer service-oriented Concierge Security Officer for a full-time swing shift position at a luxury high-rise condominium in the Brickell area. This is an excellent opportunity to join a growing organization and build a long-term career.

The ideal candidate will be someone who enjoys working with people, takes pride in providing exceptional service, and understands the importance of creating a safe and welcoming environment. Pay Rate: $17.00 per hour. Schedule: Full-Time. Swing Shift (afternoon/evening hours; schedule may vary).

Key Responsibilities

Serve as the first point of contact for residents, guests, and vendors. Provide a high level of customer service in a professional and courteous manner. Monitor building access and ensure only authorized individuals enter the property. Manage visitor check-in/check-out procedures. Answer phones, handle inquiries, and assist residents as needed.

Maintain a professional lobby presence at all times. Complete incident reports and daily activity logs. Coordinate with property management and staff when necessary. Respond to and report any security or safety concerns.

Qualifications

Strong customer service skills and a positive attitude. Prior experience in: Concierge, front desk, or security roles (preferred). Excellent communication and interpersonal skills. Professional appearance and demeanor. Basic computer skills (emails, logs, visitor systems). Ability to multitask and remain calm under pressure.

Active Florida Class D Security License (preferred or required). What We’re Looking For: We are looking for someone who: Enjoys interacting with people and making a difference. Is reliable, punctual, and detail-oriented. Can represent the company and property with professionalism. Is interested in growing within the organization.

Why Join Us: Full-time, stable position. Opportunity to work in a luxury Brickell property. Growth potential within the company. Supportive team environment. How to Apply: If you have what it takes and are ready to be part of a great organization, please call SMI to schedule an interview: 305-406-2225 We look forward to meeting you and welcoming you to the team!