Customer Service & Administrative Processing Specialist (Temporary)

🔹 Job Summary Lane. Staffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment. This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations.

Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail. 🔹 Key Responsibilities Accurately enter and update records in internal systems Review documentation for completeness and accuracy Respond professionally to inbound calls and email inquiries Provide accurate information regarding processes, timelines, and requirements Maintain confidentiality of sensitive records and information Prioritize daily assignments and meet processing deadlines Investigate and resolve discrepancies requiring follow-up Work collaboratively in a team-based office environment 🔹 Schedule Monday – Friday, 8:00 AM – 5:00 PM Some late nights and weekends required during peak operational periods 🔹 Minimum Qualifications High school diploma or GED At least 1 year of clerical or office experience At least 2 years of customer service experience Minimum typing speed of 35 words per minute Strong attention to detail Professional phone and email etiquette Ability to handle confidential information with discretion 🔹 Preferred Experience in high-volume processing environments Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred) Familiarity with Microsoft Office (Excel, Word, Outlook) 🔹 Work Environment Office-based setting Extended computer use Occasional lifting up to 30 lbs Must be comfortable sitting for extended periods 🔹 Additional Requirements Must pass background screening Must be able to commit to the full project timeline (February – October 2026)