Experienced Automotive Shop Foreman

Job Overview: Southern 441 Toyota, a fast-growing, customer-focused dealership, is seeking an experienced and results-driven Shop Foreman to lead our Service Shop.

This is a high-impact leadership role responsible for maximizing service revenue, operational efficiency, and customer satisfaction through effective team management, workflow optimization, and quality control. You will drive profitability by increasing repair orders, customer pay hours, and overall service department performance while maintaining the highest standards of workmanship and customer experience.

This position is not administrative. Success is defined by your ability to lead, develop, and hold your team accountable to deliver strong production numbers and revenue results every month.

At Southern 441 Toyota, we believe in developing our people. If you’re a hands-on, high-energy leader with strong technical expertise who thrives in a fast-paced environment and wants a role where your leadership directly impacts the bottom line, this is an excellent opportunity for growth and career advancement.

Remote work will not be considered. Must currently live within driving distance of location.

Key Responsibilities:

Lead, coach, and develop a team of technicians to maximize productivity, efficiency, and quality

Oversee daily shop operations, workflow, dispatching, and technician assignments to ensure maximum billable hours

Maintain high standards of workmanship, safety, and adherence to Toyota procedures and best practices

Drive customer pay revenue through efficient repair order completion and upsell opportunities

Partner closely with Service Advisors to ensure accurate diagnoses, timely repairs, and exceptional customer communication

Monitor and improve key performance metrics including hours per repair order, technician efficiency, and comebacks

Perform quality control inspections and final verification of completed work

Maintain shop organization, cleanliness, and proper tool/equipment usage

Track and document all production activity and results for performance reporting

Submit regular performance reports and maintain full documentation for compensation eligibility

Requirements:

Minimum 3+ years of experience as a Shop Foreman in a high-volume dealership environment

Strong technical knowledge of Toyota vehicles preferred (will consider equivalent import/domestic experience)

Proven track record of leading teams to achieve high production and revenue goals

Excellent leadership, communication, and problem-solving skills

Ability to work independently with high urgency and accountability

ASE certifications and/or Toyota-specific training strongly preferred

Flexible availability - evenings and weekends may be required based on business needs

Valid driver’s license and clean driving record

Must be a team player with a good attitude and willing to assist technicians as needed, this is not a desk job

Performance Expectations (KPIs): This role has clear monthly minimum standards that directly impact compensation:

Consistently achieve or exceed department labor sales and gross profit targets

Maintain high technician efficiency and productivity levels

Minimize comebacks and warranty claims

High customer satisfaction scores (CSI)

Effective daily management of repair order workflow and completion times

Successful development and performance of technician team members

Strong collaboration with Service Advisors resulting in maximized customer pay opportunities

What We Offer:

Competitive pay

Benefits

package including medical, dental, and vision

Paid time off and holiday pay

Ongoing training and development (including Toyota certification support)

Career growth opportunities within a growing dealership

Why Southern 441 Toyota? At Southern 441 Toyota, we pride ourselves on a supportive and dynamic work environment where driven team members can succeed. This role exists to maximize service department revenue and operational excellence while delivering outstanding customer experiences.

If you’re ready to take ownership of your performance, lead a strong team, and help grow the dealership through service excellence, apply today!