Front Office Program

Host Company Description This timeless hotel is located near historic downtown Philadelphia. Guests can enjoy spacious rooms and explore American history, shopping, and world-class dining just outside their doors. This historic landmark hotel blends luxury accommodations with rich cultural heritage, mixing classic architecture and modern amenities, catering to both business travelers and tourists.

Requisitos Requirements Employers needs: Gender: Any Level of English required: upper intermediate Ventajas Position Description:

• Assist with check-in/out processes, ensuring a smooth and welcoming experience for guests.
• Provide exceptional customer service by addressing guest inquiries, resolving complaints, and offering recommendations for local attractions and services.
• Help manage reservations, update booking systems, and handle room assignments.
• Conduct regular inspections of rooms to ensure they meet quality and cleanliness standards.
• Coordinate with housekeeping, maintenance, and other departments to meet guests’ needs.