Job description
Key Responsibilities
Sales: Solicit and promote sales of PF-i products. Achieve individual sales targets and contribute towards Group targets. Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads. Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc. Customer Service: Ensure a high standard of customer experience in line with the Bank’s quality and standards. Compliance: Adhere to policies and procedures set by the Bank. Protect and uphold the image and brand of the Bank. Operations: Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.
Requirements
Bachelor’s Degree in any related field. Minimum 1 year of experience in sales and customer service. Relevant licenses for the portfolio. Highly motivated, success-driven, self-initiated, and able to work with minimal supervision. Comfortable engaging with people and taking personal responsibility for delivering results.
Strong selling and negotiation skills. Excellent interpersonal skills with a service-oriented mindset. Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment. Ability to relate and connect with the local community. Good communication skills. Basic understanding of finance and banking products.
Basic computer skills.