EV - Product Specialist

Position Summary

with Job Responsibilities Drive Retail EV sales volume as well market share and enhance customer’s pre and post purchase experience Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV Responsible (along with Dealer Sales Executives) for achievement of retail targets Work with dealer sales executives to drive EV sales in dealerships Manage and ensure activation of leads Ensure 100% follow-up of leads to logical conclusion Conduct micro-market activations (Events at offices, malls, apartments, etc.)

Conduct home visits and product demonstrations to customers Education Graduation Work Experience 3-4 Years Tata Motors Leadership Competencies Customer Centricity

• Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations Developing Self and Others
• Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution
• Translating strategy into action and execution Leading by Example
• Encouraging and following ethical standards Leading Change
• Recognizing the need for change, initiating and adapting to change Motivating Self and Others
• Inspiring teams and individuals Functional Competencies Tags <div