Patient Access Representative

Lakeview Hospital is looking to hire a Patient Access Representative to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system.

Required Qualifications: Education & Experience: High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma Knowledge, Skills & Abilities: Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills Ability to promote and maintain good patient relations and patient confidentiality Computer and accurate keyboarding skills Preferred Qualifications: Knowledge, Skills & Abilities: Epic experience ADT and Prelude knowledge One year experience in healthcare One year work experience in patient registration Overall knowledge of third party payors, hospital policies and business office procedures Medical terminology knowledge desired Type a minimum of 50 WPM Benefits: Lakeview offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and much more!