Hospitality Manager

Job Purpose To manage and coordinate daily hospitality activities and operations, supervising staff members, and adhere to company policies, standards, and procedures.

Qualifications

Grade 12 qualification (Matric) Formal qualification such as a Hotel School Diploma or University Degree directly related to Food & Beverage will be an advantage Minimum Requirements 5 years Food & Beverage Management experience in at least a minimum three-star operation in a senior position Computer literate in Microsoft Word and Excel is required Knowledge of Micros, Opera Food & Beverage and Opera Sales & Catering, Searchlight Transaction Portal, knowledge will be an added advantage.

Excellent communication skills required Main Responsibilities Effectively manage, control and direct Food & Beverage division. Manage all Food & Beverage outlets & Banqueting. Ensure effective communication to all persons by working closely with Groups & Conventions, National Sales, F & B Control, Kitchen and Finance.

Responsible in ensuring food hygiene and safety standards. Control of all F&B areas in accordance with the policies and procedures of the company. Plan, organise and direct administrative service within all divisions to ensure maximum productivity, co-ordination, communication and work performance. Personally oversee all VIP events.

Ensure IR/HR policies and procedures are applied consistently throughout the F&B department. Control Costs Maximise Profitability Effective business processes that support the achievement of company hospitality goals and objectives Ensure satisfied guests and return business Maintain sustainable competitive edge. Maintain The Hotel Standards Main Responsibilities Cont.