Overnight Desk Attendant, Office Assistant II - Student Housing and Residence Life

Salary: $ 18.00 per hour based on a 35 hour work week Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.

duq.edu/benefits Location: Student Housing and Residence Life Position Status: Full-time Hours: This is a ten-month position from 12 a.m. to 8 a.m. The off-months will be June and July. Position Number: 002308/30-515 FLSA Status: Non-exempt POSITION SUMMARY: The Overnight Desk Attendant (Office Assistant II) provides administrative support and customer service in residence halls, serving as the first point of contact for students, guests, and staff.

Key duties include monitoring building access, managing guest registration, handling room lockouts, and answering phone inquiries. The work schedule for this position will consist of five consecutive days, with the particular days selected in accordance with coverage needs. Applicants must be willing to work on some weekends and holidays.

DUTIES AND RESPONSIBILITIES

Ensures the wellbeing of all residents. Monitors the identification of all residents and guests entering the building. Facilitates the guest sign-in policy. Enforces visitation and alcohol policies. Receives, screens and refers telephone calls and visitors. Serves as the main point of contact for the Residence Life Duty Desk.

Refers duty calls to Resident Director on Call as necessary. Liaison with Facilities Management on after-hour maintenance request and follow-up. Alerts Residence Life staff of any unusual circumstances. Answers inquiries from the campus and general community. Completes other duties as assigned.