Housing Coordintor

Join Our Team The International Institute of Southwest Missouri (IISMO) is seeking a dedicated and community-focused Resettlement Housing Coordinator to help newly arrived refugees and immigrants secure safe, welcoming, and affordable housing as they begin rebuilding their lives in the Springfield area. This position serves as a key liaison between the agency, landlords, property managers, volunteers, and clients to ensure housing needs are met before and after arrival.

The Housing Coordinator plays a critical role in identifying housing opportunities, conducting safety inspections, coordinating housing set-ups, and supporting clients as they transition into their new homes. If you are organized, resourceful, and passionate about making a direct impact in the refugee and immigrant community, we encourage you to apply.

What You'll Do

Housing Identification & Acquisition Identify and secure available rental housing throughout the Springfield service area. Build and maintain positive relationships with landlords, leasing companies, and property managers. Maintain an up-to-date inventory of available housing options. Collaborate with housing providers to ensure timely placement of newly arriving clients.

Ensure compliance with Fair Housing and Equal Housing Opportunity guidelines. Maintain strict confidentiality regarding client information, including addresses and housing arrangements. Housing Inspection, Preparation & Support Conduct housing inspections to ensure properties meet safety and occupancy standards. Coordinate and assist with apartment and home set-ups for newly arriving refugee families.

Work closely with staff, volunteers, and community partners to prepare housing prior to client arrivals. Coordinate housing logistics related to airport arrivals and client move-ins. Respond to and help resolve housing-related concerns involving clients, landlords, volunteers, and staff. Monitor housing conditions and follow up on maintenance or safety issues.

Keep supervisors informed of housing activities, concerns, and outcomes. Work occasional evenings and weekends as needed to support client arrivals and program operations. Organizational Support Participate in agency meetings, departmental meetings, trainings, and weekly all-staff meetings. Represent IISMO professionally when engaging with housing partners and community stakeholders.

Contribute to a collaborative, responsive, and client-focused work environment. Support agency initiatives and perform other duties as assigned.

Qualifications

Education

& Experience High School Diploma or equivalent required. Demonstrated experience working collaboratively as part of a team. Experience in property management, housing services, social services, customer service, logistics, facilities coordination, or community outreach is preferred. Knowledge, Skills & Abilities Strong communication and interpersonal skills.

Ability to build and maintain positive relationships with landlords, property managers, and community partners. Critical thinking and creative problem-solving skills. Strong organizational and time-management abilities. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Knowledge of community resources and support services.

Proficiency in Microsoft Office, including Word, Excel, and Outlook. Ability to maintain confidentiality and exercise sound judgment. Strong attention to detail and commitment to quality work. Ability to work independently with minimal supervision while contributing effectively as part of a team. Flexibility and adaptability in a changing environment.

Ability to interact effectively with individuals from diverse cultural and linguistic backgrounds. Additional Requirements Ability to travel throughout the Springfield service area. Ability to perform housing inspections and assist with apartment set-up activities. Availability to work occasional evenings and weekends based on client arrival schedules and program needs.

Why Join the International Institute of Southwest Missorui? The International Institute has welcomed and empowered immigrants and refugees, helping them build safe, productive, and successful lives in their new communities. As a member of our team, you will play a vital role in creating a strong foundation for newly arrived families by helping them secure safe and dignified housing.

The International Institute of Southwest Missouri is an Equal Opportunity Employer and values a diverse workforce. We encourage candidates of all backgrounds, experiences, and identities to apply. The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

An Equal Opportunity/Affirmative Action Employer Services Provided On A Non-Discriminatory Basis