Retail Assistant, Service Point (Penang, Perak, Kedah) - SPX Express

Work Locations: Penang Machang Bubok Bukit Mertajam Butterworth Bandar Perai Jaya Perak Station 18 Bercham Menglembu Lahat Sitiawan Kedah Alor Setar Mergong Employment & Salary Details Full-Time (FTE) Basic Salary: RM 2,050 KPI Incentive: Up to RM 1,079 Fixed Allowance: RM 150 Overtime (if required) EPF & SOCSO Fixed Term Contract Basic Salary: RM 1,850 KPI Incentive: Up to RM 1,079 Fixed Allowance: RM 150 Overtime (if required) EPF & SOCSO ​ Working Hours

• (6 working days per week, rotational shifts & off days) Morning shift: 9:30 AM – 6:00 PM Evening shift: 1:00 PM – 9:30 PM Job Description Welcome and assist customers in a friendly and professional manner. Ensure the reception area is tidy and well-stocked with necessary stationery and materials. Service customers’ delivery, packing, and shipping needs efficiently. Receive customer orders and coordinate with drivers for pick-up. Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point. Assist, sort & process inbound volume and support drivers in parcel collection. Ensure adherence to standard operating procedures at all times. Perform other ad-hoc duties as required. Essential Requirements : Decent knowledge of Microsoft Office tools Detail-oriented, meticulous, and pleasant personality Experience in customer service or logistics is an advantage Have prior working experience in retail, service point or any similar nature