Senior Project Management (Seller Support) - SPX Express

You will be responsible for driving execution across seller governance initiatives, performance management, and strategic improvement projects. You will oversee seller-related performance metrics, develop intelligence reports to benchmark against competitors, and propose operational solutions to enhance pickup efficiency and first-mile readiness.

This role requires strong ownership, structured reporting, and cross-functional coordination with Platform, Ops, BD, and BI teams. Lead execution of seller performance management initiatives, ensuring compliance and protecting pickup KPIs. Develop Seller Intelligence and Market Benchmark reports (e.g., income structure, pickup process, policy comparison) to support strategic decision-making.

Identify and propose operational solutions to improve 1st-mile readiness and pickup-related performance gaps. Build and maintain structured reporting dashboards while driving corrective actions through cross-functional coordination. 3–5 years of experience in eCommerce, logistics operations, seller management, or performance governance.

Strong analytical and reporting capability; proficient in Excel/Google Sheets and experienced in dashboard tracking. Structured thinker with strong project execution and stakeholder management skills. Ability to translate operational gaps into actionable solutions, with business acumen and competitive awareness.