Debt Collector

Job Summary

Seeking a dedicated and detail-oriented Debt Collector to join our team. Will be responsible for managing and collecting outstanding debts while maintaining a high level of customer service. This role requires strong negotiation skills, knowledge of financial concepts, and the ability to effectively communicate with clients regarding their accounts.

PAY: $14 - $15/HR + uncapped monthly Bonus Paid Training Full-Time Work at Home Training: Mon-Fri 8am-5pm EST 3 Weeks Overview: Inbound calls dealing with early/ late stage 3rd Party Collections.

Responsibilities

• Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
• Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
• Establishing borrower location and contact information via skip tracing if necessary.
• Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
• Tracking and reporting all account information into computer through our collections system.
• Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
• Meeting or exceeding all daily, weekly, and monthly production goals.
• Understanding and following all federal and state laws with regards to collections policies and procedures.
• Passing annual required compliance testing.
• Performing other duties and special projects as assigned by management.

Requirements

High School Diploma/ GED Drug. Test/ Background required Equal Opportunity Employer/Veteran/Disabled