3rd Party Collections Agent

Job Overview Join Radius as a Remote Debt Collection Specialist, 3rd Party Collections Work at Home Equipment Provided Paid Training 3 weeks 8am - 5pm EST Schedule After Training: 8 Hour Shifts Essential Functions · Contact delinquent account holders via phone using professional phone etiquette to negotiate repayment plans and resolve outstanding balances.

· Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options. · Prepare correspondence on delinquent accounts. · Research disputed delinquent account balances and makes necessary corrections. · Review collection up unit and changes account status based on established procedures.

· Review accounts to be recommended for closure and assists in report preparation. · Participate in regular meetings and communicates opportunities for process improvement.

Requirements

· Previous Third Party Collections experience is preferred · Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus · Regular attendance and adherence to a set schedule, which includes breaks and lunches. · Strong oral communication and interpersonal skills required.

· Excellent computer navigation skills required. · Experience using CRS and automated dialers preferred. · Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Background checks and drug screens are performed.

Equal Opportunity Employer: Veterans, Disabilities