Center Manager

EUROPEAN WAX CENTER

Center Manager

• Lead. Develop. Grow. *

911 Crossings Rd, Sandusky, OH 44870 · In- Person · Full- Time · $53,000-$70,000/yr

BASE PAY

$22/ hr

Based on experience

BONUS POTENTIAL

+$18K/yr

Monthly performance bonuses

TOTAL EARNINGS

$53K-$70K

For leaders who hit goals consistently

THE OPPORTUNITY

You won't be managing a schedule. You'll be running a business.

As a Center Manager at European Wax Center, you own the full picture - team performance, guest experience, sales results, and culture. You're not executing someone else's playbook; you're building a center people are proud to work in and guests love coming back to.

We're Ballast Wax, a fast-growing multi-unit EWC franchisee. We believe great leadership is the difference between a center that survives and one that thrives. We invest in our managers, give you real autonomy, and back it up with structure, training, and a team that wants to see you win.

WHAT YOU'LL OWN

Sales & Business Results

• Own revenue, package, and product goals - and know your numbers

• Coach your team on guest education and confident selling

• Analyze trends and build action plans to move the needle

• Drive traffic through local marketing and brand campaigns

Guest Experience

• Set the standard for every guest interaction - from first hello to farewell

• Resolve escalated concerns with professionalism and care

• Champion an environment guests want to return to - and tell their friends about

Team Development

• Recruit, onboard, and retain top-performing team members

• Coach consistently - performance reviews, 1-on-1s, real feedback

• Build internal succession so your team has somewhere to grow

• Create a culture people choose to stay in

Center Operations

• Manage scheduling, inventory, payroll, and cash handling

• Track KPIs - productivity, retention, labor - and act on what you find

• Uphold cleanliness, sanitation, and brand standards without exception

WHO YOU ARE

We're not looking for a placeholder. We're looking for a builder.

• You own a number. You've been accountable for real sales metrics - revenue, conversion, retention - and you can tell us exactly what they were and whether you hit them.

• You develop people, not just manage them. You can name someone on a previous team you coached into a higher role. You give direct feedback and follow through.

• You recruit proactively. You don't wait for a job board to fill your pipeline. You know what "good" looks like and you go find it.

• You recover gracefully. When a guest has a problem, you don't pass it off - you own the fix, and you use it to make things better for the next person.

• You've managed a real team. 2+ years leading direct reports in retail, spa, beauty, hospitality, or a similar guest-facing environment. More experience = more earning potential.

• You're available when guests are. Flexible schedule including evenings and weekends (one weekend shift, not both). Reliable transportation required .

WHAT WE OFFER

Compensation & Bonuses

• $22/ hr base depending on experience

• Monthly performance bonuses: $500, $1,000, or $1,500

• Goals are realistic - our managers hit them

• Total potential: $53,000-$70,000 annually

• Commission on personal sales - rewarded for leading from the front

Growth & Career Path

• 30-60- 90 day structured onboarding

• Mentorship from district leadership

• Clear path: Senior Center Manager → District Manager

• Ongoing training and professional development

Work-Life Balance

• 2 weeks PTO after first 90 days

• Consistent, predictable shift structure

• One weekend shift required (not both)

OUR HIRING PROCESS

Three steps. No runaround.

• Step 1 - Video Interview: A real conversation about your experience, style, and goals.

• Step 2 - Experience the Center: Visit us as a guest. See what we're about from the inside.

• Step 3 - Mutual Fit Decision: If it clicks for both sides, let's grow together.

Learn more: www.waxcenter.com/careers