Parts Manager Ford Dealership

Job Title: Parts Manager

Location:NJ several locations and brands within Performance Auto Group Employment Type: Full-Time

Job Summary

The Parts Manager is responsible for overseeing the daily operations of the Parts Department to ensure efficient inventory management, excellent customer service, and strong profitability. This role requires leadership, organizational skills, and in-depth knowledge of Ford parts, systems, and dealership operations.

Key Responsibilities

Manage all aspects of the Parts Department, including inventory control, purchasing, pricing, and merchandising

Maintain optimal inventory levels to support service, body shop, and retail operations while minimizing obsolescence

Ensure compliance with Ford Motor Company policies, procedures, and warranty requirements

Lead, train, and motivate parts department staff to achieve performance and customer satisfaction goals

Oversee wholesale and retail parts sales, including maintaining strong relationships with vendors and local accounts

Monitor department financial performance, including gross profit, expenses, and key performance indicators

Utilize dealership management systems (DMS) to track inventory, sales, and reporting

Handle customer concerns and resolve issues in a professional and timely manner

Ensure a clean, organized, and safe parts department

Collaborate with Service, Sales, and Body Shop departments to maximize operational efficiency

Qualifications

Previous experience as a Parts Manager or Assistant Parts Manager (Ford experience preferred)

Strong knowledge of Ford parts, catalog systems, and dealership operations

Experience with DMS systems (, Reynolds & Reynolds, or similar)

Proven leadership and team management skills

Strong organizational, communication, and problem-solving abilities

Ability to work in a fast-paced, deadline-driven environment

Compensation & Benefits

Competitive salary based on experience

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Employee discounts on vehicles, parts, and service

Ongoing training and career development opportunities

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.