Front Desk / Guest Services Associate (Full-Time)

Description Department: Guest Services Reports To: Office Manager Location: Olde Florida Motorcoach & RV Resort – LaBelle, FL POSITION SUMMARY The Guest Services Associate manages reservations and guest experience at the Welcome Center.

KEY RESPONSIBILITIES

Manage check-ins, check-outs, reservations. Answer phones using OFMCRV standards. Provide maps, recommendations, schedules. Handle packages and mail. Maintain Welcome Center cleanliness. Support guest events and activities. Resolve concerns professionally.

Requirements

QUALIFICATIONS Hospitality/customer service experience preferred Strong communication and multitasking skills Friendly, engaging, and solutions-oriented WORKING CONDITIONS Weekends/holidays required Occasional evenings as needed EEO & BENEFITS Olde Florida Motorcoach & RV Resort is an Equal Opportunity Employer. Competitive pay and resort perks.