Gsa F&b

To a be a passionate host and highly collaborative member of the guest operations team and maximise customer spend whilst delivering exceptional brand-specific experiences, mainly in F&B but also in other areas of the hotel, ensuring excellent guest service, efficient service delivery, compliance with hotel policies and procedures.

Organise your assigned ‘work area’ to be able to deliver the pre-service and service tasks effectively & efficiently, in line with our quality and service standards Constantly maintain your work area clean and tidy Take time to be a great host, engage in small conversations, actively ask guests you are serving for their feedback.

Immediately take actions to make it right where required Constantly look for areas of improvement when taking orders and delivering food to guests to further improve guest experience in all our F&B outlets Understand the specifications our F&B products and the processes designed to present them to our customer in our F&B outlets Actively upsell our products and provide advice to guests on food recommendations and beverage pairing Participate in all respective trainings and complete all assigned e-learning courses within the set deadlines Education O’level qualification Certificate or Hospitality Management & or Tourism Management Diploma in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field is advantageous.

Experience At least 12 months' experience in a Food & Beverage operation Experience in a hotel, restaurant, resort, or hospitality environment.