Front Office Agent

A little taste of your day-to-day Every day is different , but you’ll mostly be: Welcoming guests warmly and creating a positive first impression upon arrival Managing guest check-ins and check-outs efficiently and professionally Providing information about hotel facilities, services, and local attractions Handling guest requests, inquiries, and concerns to ensure a smooth stay Coordinating with other departments to meet guest needs and maintain service standards Creating memorable experiences by anticipating guest needs and going the extra mile What we need from you Excellent communication skills and a friendly, welcoming personality A passion for hospitality and creating memorable guest experiences Strong customer service skills with the ability to handle guest requests and concerns professional Basic computer skills and the ability to handle guest information and payments accurately Good English communication skills, both written and spoken A flexible attitude toward shifts – you may be required to work nights, weekends, and/or holidays