Records and Registration Clerk

Records and Registration Clerk Terms of Employment: Full-Time. 37.5 hours per week; some flexing of hours and schedule to include weekend and evening hours may be required by the college to meet needs. Classification: ESP Hourly Wage: $16.25 per Hour FLSA Status: Hourly/Non-Exempt Application Deadline: Open until filled.

Apply online through the “APPLY” link listed below or at www.sc4.edu/jobs.

Job Summary

The Records and Registration Clerk works with both internal and external customers in the delivery and processing of registration and student record information. This position serves as a student’s initial contact with the records office and includes educating students on the registration process, assisting students in registering for classes, and handling in-person, phone, and email inquiries.

Generous Benefits Package Available (per current contractual agreement): Up to twenty-six (26) paid time off days annually (pro-rated based on hire date and months worked). Paid holidays that occur during the 9 months of on campus work. Health insurance benefits: Multiple medical health plan options upon date of hire.

Employer-paid dental, life, and long-term disability insurance upon date of hire. Reimbursement payments for individuals declining medical and/or dental insurance coverage. Up to $500 annual vision/hearing allowance. Participation in MPSERS retirement system (includes employer and employee contribution options). Scholarship for employee, spouse, and/or dependent children to attend SC4 credit classes covering full cost of registration fee, tuition, and technology fee (when applicable) per campus guidelines.

Additional funds for employment-related education/training each year upon approval.

Responsibilities

Responsibility for maintaining/processing confidential student information under the provision of the Family Educational Rights and Privacy Act (FERPA). Process forms including transcripts, assessment scores, enrollment verifications, and other student-related forms. Computer software skills, intermediate-level or above, are required to utilize various computer software programs, including Microsoft Office and Colleague student information system.

Utilize a high level of problem-solving, critical thinking, and/or conflict resolution skills to resolve customer issues. Communicate effectively, both verbally and in writing, a variety of registration and record related information and assist the office with the registration of applicants and current students. Serves as a front-line representative of the college and handles a high volume of in-person, email, and telephone contacts.

Assist in the maintenance and purging of records in accordance with state and federal guidelines. Cross-trained in the areas of registration, records, financial aid, and advising to effectively provide college services. May include night and weekend hours as required. Perform other duties as assigned. Supervised By: Assistant Registrar.

Education/Experience: Associate degree required. Two years’ full-time equated experience in related area preferred. Colleague experience preferred. Post-secondary work experience related to student services preferred. Software skills preferred.

Minimum Qualifications

Intermediate level microcomputer skills required in Microsoft Word. Intermediate level mathematics skills. Proficient level communication skills. Ability to provide outstanding customer service to students, faculty, and staff required. For further information, contact SC4 Human Resources at [email protected] or call 810-989-5534.