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Deputy Manager, Network Strategy & Intelligence

KPJ Healthcare BerhadFull-timePosted Nov 3, 2026

Job description

  1. GENERAL DESCRIPTION Lead the assessment and planning of Group Wellness & Ambulatory Care Centre network growth opportunities by evaluating market attractiveness, competitive landscape, service needs, financial feasibility and strategic fit. The role is responsible for developing evidence-based recommendations to support management decisions on new centres and other growth opportunities. The role also maintains an overall view of the growth portfolio to support prioritisation and management decision-making.
  1. JOB DESCRIPTION Support the development and periodic review of Group Wellness & Ambulatory Care Centre medium- to long-term network growth plan. Identify and evaluate potential markets, catchments and locations for network expansion. Lead market assessments covering demographics, healthcare demand, accessibility, existing healthcare supply and relevant market considerations. Lead competitor analysis to identify service gaps, market positioning and potential opportunities. Assess how proposed locations complement the existing KPJ hospital, Group Wellness & Ambulatory Care Centre and care-network footprint. Coordinate the development of the proposed service offering for each opportunity based on market findings, network requirements and input from Clinical Governance and Operational Excellence. Lead preparation of feasibility studies for proposed growth opportunities. Develop and maintain key business assumptions including patient volumes, service mix, capacity, ramp-up assumptions and other inputs required for financial modelling. Coordinate financial modelling with Finance and ensure that commercial and operating assumptions are adequately supported. Prepare and coordinate management or investment papers for approval, including strategic rationale, market assessment, proposed service offering, financial case, key risks and recommendation. Compare and prioritise growth opportunities based on strategic fit, feasibility and readiness. Maintain a consolidated portfolio of growth opportunities and their status across the development pipeline. Establish and maintain appropriate stage-gate information for opportunities from initial screening through approval and handover. Coordinate post-opening review of approved growth opportunities against the original business case and key assumptions. Capture relevant lessons from completed projects to strengthen future feasibility assessments and growth decisions. Provide analytical and presentation support for management discussions relating to ACC network growth.
  2. JOB REQUIREMENT Bachelor's degree in a relevant discipline such as Business, Finance, Economics, Healthcare Management, Planning or another related field. Any additional qualification requirements should be aligned with KPJ HR policy for the position grade. Relevant experience in business planning, feasibility assessment, strategy, commercial analysis, healthcare planning or related work. Ability to interpret market, operational and financial information and translate it into management recommendations. Experience coordinating cross-functional inputs for business cases or management papers would be relevant. Skills & Competencies: Strategic and analytical thinking. Market and competitor analysis. Business-case development. Financial and commercial literacy. Structured problem solving. Report and management-paper preparation. Stakeholder coordination. Presentation and communication skills. Portfolio and progress tracking. Special Skills Required: Strong working knowledge of spreadsheet-based analysis and financial models. Ability to structure data and assumptions into clear decision papers and presentations. Ability to distinguish between evidence, assumptions and management judgement. Personal Attributes : Analytical and evidence-driven. Commercially aware. Structured and organised. Able to challenge assumptions constructively. Comfortable working across multiple functions. Accountable for quality and accuracy of work.

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