Sea Import Agent

Position Overview

This position is responsible for handling all aspects of our clients’ ocean import and export shipments from route planning, pricing, customer service, compliance and accounting/closing of shipments financially. This position is the face of LEMAN to our clients; therefore, should be able to maintain and close additional business with the current customer portfolio.

This position works with key stakeholders to increase business. Location: Doral (FL), Peachtree City (GA), or Elizabeth (NJ) Key Responsibilities:

• Handle Ocean import shipments from start to finish, ensuring smooth and efficient customs clearance and delivery.
• Coordinate with clients, shipping lines, and other stakeholders to ensure timely and accurate processing of shipments.
• Prepare USA import documentation, including customs entries, invoices, and bills of lading.
• File ISF for customers and coordinate
• Maintain and grow business within their customer portfolio.
• Work with various ocean carriers and other vendors providing services to LEMAN and its customers.
• Issue quotations and bookings per customer requests.
• Accurate and timely invoice for both customers and agents.
• Ensure LEMAN receives correct and timely billings from vendors and agents.
• Escalate customer complaints to branch management and commercial owner.
• Close files as soon as all information is complete. Profit and loss statements must be run and working files must be filed away.
• Perform other duties as assigned.

Qualifications

• 2-3 years of freight forwarding experience
• Associate degree in Business, Logistics, or similar, a plus.
• Adaptable – responds effectively to changes in situation or information.
• Exceptional interpersonal, analytical, problem-solving, and communication skills required.
• Ability to work independently, multi-task, prioritize, and have strong time management.
• Flexible, adaptable, detail-oriented, and self-motivated.