Inside Sales (all genders) - Denmark

The Hoffmann Group, is Europe's leading system partner for quality tools, factory equipment, and personal protective equipment, supporting customers around the world with premium products, digital solutions, and outstanding service. To strengthen the onsite team in Aarhus, Denmark, Hoffmann is looking for experienced inside sales representatives.

Tasks: Prepare, process, and follow up on quotations across our entire product portfolio. Maintain and administer customer data within company systems. Receive and process customer orders and monitor delivery status to ensure timely fulfillment. Act as the primary point of contact for customer support inquiries across all channels, including email, telephone, and chat.

Handle customer requests and callbacks professionally, ensuring a positive customer experience at all times. Proactively monitor customer development, engagement, and satisfaction, building strong and lasting customer relationships. Collaborate closely with internal departments to ensure efficient order processing and customer support.

Requirements

Minimum of two years of experience in a team leadership or supervisory role . Proven experience in sales, trading, or the industrial sector . Excellent communication and interpersonal skills. Strong customer orientation with a proactive and solution-driven mindset. Demonstrated ability to learn quickly and work effectively within a team environment.

Experience working with SAP and CRM systems . Native Danish speaker with fluent English language skills (written and spoken).

Benefits

A challenging and rewarding leadership position in an international environment. Opportunities for professional growth and development. A collaborative and supportive team culture. The chance to make a direct impact on customer satisfaction and business success. Intensive induction / training period with courses and a "foster program" as well as continuous further training at Hoffmann's own Tool Campus