Customer Representative

We’re Hiring: Customer Support Specialist (Full-Time | Remote) Are you a strong communicator who loves helping others and thrives in fast-paced environments? We’re looking for a Customer Support Specialist to join our growing remote team!

About the Role

You’ll be the first point of contact for our virtual event attendees and customers, with chat and email support. You’ll also help moderate online communities and provide on-the-ground support during virtual events. What You’ll Be Doing: -Provide support via email, SMS, and chat -Moderate and engage in community platforms (e.

g., Facebook Groups) -Support customers during live virtual events -Collaborate with internal teams and track feedback Requirements: -Fluent English (spoken & written) -Previous experience in customer support or call roles (required) -Strong communication and multitasking skills -Stable internet connection & camera-ready for team/client calls -Proficiency with support tools, SMS platforms, and CRMs