Supply Chain Manager

The Supply Chain Manager is responsible for overseeing end-to-end supply chain operations, including demand planning, procurement, inventory management, warehousing, and distribution. This role ensures product availability across food and non-food categories while optimizing costs, efficiency, and service levels.

Key Responsibilities

Supply Chain Strategy & Planning Develop and implement supply chain strategies aligned with business goals. Forecast demand and plan inventory to support sales targets and promotions. Establish efficient replenishment systems for stores. Procurement & Vendor Management Manage sourcing and procurement of food and non-food products.

Negotiate contracts, pricing, and service level agreements with suppliers. Monitor supplier performance, lead times, and compliance standards. Inventory Management Oversee inventory levels to ensure optimal stock availability while minimizing excess. Implement inventory control measures to reduce shrinkage, spoilage, and obsolescence.

Manage stock aging, especially for perishable goods. Warehousing & Distribution Supervise warehouse operations, storage, and logistics processes. Ensure timely and accurate distribution to retail stores. Optimize transportation routes and delivery schedules to reduce costs. Operations & Process Improvement Identify inefficiencies and implement process improvements across the supply chain.

Drive automation and system improvements (ERP, WMS, forecasting tools). Ensure compliance with food safety and regulatory standards. Cross-functional Collaboration Work closely with merchandising, category managers, finance, and store operations. Support product launches, promotions, and seasonal demand fluctuations. Performance Monitoring & Reporting Track KPIs such as service level, fill rate, inventory turnover, and logistics cost Prepare reports and provide insights for senior management.

Develop contingency plans for supply disruptions.

Requirements

Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field. 5–10 years experience in supply chain, logistics, or operations within retail, FMCG, or general merchandise. Experience handling either food (perishables) and non-food categories is highly preferred.