Onsite Administrative Assistant/ACAM - Part Time (Cinco Ranch)

Job Details: Job Location: Cinco Ranch Residential Assoc II

• Katy, TX, Position Type: Part Time, Salary Range: $19.00 - $21.00Hourly, Job Category: ELVONS, Role: Onsite Administrative Assistant/ACAM
• Part Time Location: Katy, TX Community: Cinco Ranch II Pay Range: $19.00 - $21.00 per hour (depending on education and experience) Job Type: Part Time Company Summary Real. Manage Elevated Onsite is a division of Real. Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real. Manage and its Cira. Connect division. The Real. Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. Real. Manage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real. Manage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real. Manage, we are always getting better. Join Real. Manage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. Real. Manage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real. Manage experience. Community Summary The Cinco Ranch II community is a residential neighborhood within the larger Cinco Ranch master-planned development in the Katy, Texas area. It is governed by the Cinco Ranch Residential Association II (CRRA2), which manages community standards, common areas, and amenities while maintaining the overall appearance and quality of the neighborhood. Cinco Ranch II offers a lifestyle centered on community engagement and recreational amenities. A key facility is the Cinco Ranch Lake House, which functions as the community’s primary gathering place and administrative office. Residents can participate in classes, camps, and neighborhood events hosted there, while also accessing shared amenities across the broader Cinco Ranch community, including parks, pools, tennis courts, and trails. Through organized activities, communications, and community resources, the association aims to foster a connected neighborhood environment and support an active, family-oriented lifestyle for its residents.

Role Summary

The Assistant Community Association Manager (ACAM) will provide assistance to the Community Association Manager and the General Manager in all aspects of management of the homeowner’s association. Responsibility shall include administration of: Deed Restriction Violations, Committee Coordination, and other areas of support as necessary.

The ideal candidate will have a strong background in Microsoft Office, exceptional communication skills and a high level of attention to detail.

Responsibilities

Receives and responds to incoming calls from homeowners, Board members, and vendors. Follow through on various requests while maintaining records Processes and distributes incoming and outgoing mail for the office and the Associations. Prepares and assists the General Manager with monthly board packages and in-house mailings Deed Restriction Letters: Produce and track letters based on the site inspections.

Maintain the violation log, both active and resolved Renewals: Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with the current vendor if requested, and/or assist with the bid packet preparation.

Ensure that all agreements are fully executed and are appropriately filed Filing: Set up files for new associations as assigned and maintain association files per standard office procedures Research and Coordination: Assist the Association Manager with researching resident requests, securing locations, and dates for meetings Proofread all community correspondence Disclaimer This description is not intended to be an exhaustive list of duties.

Responsibilities

may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

Associate degree required. Minimum of one (1) year(s) Homeowner Association (HOA) Management experience required Previous on-site management experience strongly preferred Strong interpersonal, supervisory, and customer service skills are required. Able to set priorities, plan, organize, and delegate effectively. Strong written and verbal communication skills.

Must have a command of the English language, both written and verbal. Excellent phone etiquette. Ability to work effectively under time constraints and deadlines. Ability to read, understand, and explain financial statements, including balance sheets, income statements, and general ledger. Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer.

Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.

Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $19.00 - $21.00 per hour (depending on education and experience) EEO & Values Statement Real. Manage is a values‑based, equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. ADA Statement Real. Manage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.

com.