Referral Coordinator Lead

The Lead Referral Coordinator supports the Supervisor of Medical Referrals in executing the department’s vision and expectations. The Lead Referral Coordinator will assist the Supervisor of Medical Referrals in completing evaluations, corrective actions, and training and development of staff. Lead Referral Coordinator functions as the primary liaison between the primary care physician (PCP) team, patient, and external referral specialist.

Duties include setting up appointments with external referral specialists and processing insurance authorizations to ensure timely start of services, as well as tracking, monitoring, and retrieving results. This position must be executed in compliance with insurance requirements, and the coordinator will often work closely with insurance companies.