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Call Center Coordinator

Springfield, MA, United StatesFull-timePosted Nov 4, 2026

Job description

This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure that each caller has a positive experience and works closely with physicians, managers, and office staff in coordinating patient care.

This role includes all aspects of appointment scheduling.

Description copied from Caring Health Center's careers page. Read the full posting before you apply.

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