Digital CRM Senior Architect

Job Summary

• Role: Service. Now Developer (Custom App Development / AES)
• Core Focus: Designing, building, and deploying scoped custom applications using App Engine Studio (AES) to modernize legacy workflows.

Key Responsibilities

• Custom Development: Build scoped applications in AES using templates, custom data models, and configurable workspaces.
• Pro-Code Scripting: Apply JavaScript and Glide APIs (Script Includes, Business Rules) to extend low-code capabilities.
• Automation & Integration: Create workflows via Flow Designer and connect third-party systems using Integration. Hub.
• Governance: Review application requests, enforce platform guardrails, and manage deployments using App Engine Pipelines or Update Sets.

Requirements

& Certifications

• Experience: 3+ years of Service. Now development with a strong focus on custom/scoped apps.
• Technical Skills: JavaScript, HTML/CSS, Flow Designer, Integration. Hub, and REST/SOAP APIs.
• Certifications: Service. Now Certified System Administrator (CSA) and Certified Application Developer (CAD).