Digital Project Manager – People Technology and Enterprise Solutions

Lead the end-to-end delivery of enterprise and people technology solutions across the Group, combining hands-on digital project management. The role is accountable for translating business and P&C requirements into workable system designs, driving delivery through internal teams and third-party partners, and ensuring solutions go live on time, within budget, and are properly supported afterwards.

Project and Programme Delivery Own the end-to-end delivery of user-centred digital and enterprise projects across restaurant operations, corporate functions and sales channels, ensuring each project is delivered within the agreed scope, schedule and budget. Maintain the integrated project plan, deployment plan and cutover plan, tracking progress against milestones and driving the project team and vendors to agreed deadlines.

Manage multi-market and multi-phase rollouts (e.g. Hong Kong and Macau), ensuring one unified solution design is maintained across markets while accommodating agreed local, statutory and operational differences. Coordinate cross-functional resources across DTS, P&C, Operations and implementation partners, ensuring accountabilities are clear and dependencies are managed.

Degree in Information Technology, Computer Science, Human Resources, Business Administration or related discipline. 4-6 years of project management experience in digital, enterprise or HR technology delivery, including at least one full end-to-end implementation of a sizeable enterprise system. Proven experience delivering or supporting HR / people technology platforms (e.

g. People. Soft, Service. Now HRSD, Avature); experience with D365 or similar ERP platforms is an advantage. Solid understanding of core HR and payroll processes — recruitment and onboarding, movement, leave and attendance, payroll calculation and statutory compliance. Demonstrated experience managing external implementation partners and vendors, including scope, change requests, effort estimation and fee negotiation.

Strong track record in project scoping, planning, risk management, analytical thinking and problem-solving, with the ability to multitask across concurrent projects and markets. Experience preparing and presenting status updates to senior management or a steering committee. Experience with data migration, testing management and post go-live support; data reporting experience (e.

g. Power BI) is highly desirable. Fluency in English and Cantonese is essential; proficiency in Mandarin is considered a plus, given the multi-market scope. Strong interpersonal and influencing skills, with the ability to work effectively with in-house teams, remote teams across markets, and third-party vendors. Proactive, detail-oriented, and capable of delivering high-quality results under tight deadlines.