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Creekside Pet Care Center

Doggie Daycare Attendant

Posted Oct 15, 2026

Job description

  • Job Description
  • Doggie Daycare Attendant INTRODUCTION The purpose of the position is to professionally serve clients who want their dogs to experience canine socialization in a safe and fun environment under careful supervision at Creekside Pet Care Center (CPCC). The assurance of the physical well being of the dogs within the daycare environment and the provision of outstanding customer service to the clients are of equal primary importance. GENERAL DUTIES To prepare the dog areas before opening and to break them down for closing. To welcome each client and their dog(s) amicably and to make each dog’s entrance into the present pack of dogs free of harm or stress. To act according to special instructions pertaining to an individual dog as provided by owners, by notes written next to the dog’s name on the schedule or release form or alert in the computer system, and by other staff members. To patrol for and promptly remove all feces when outside, and when inside, to immediately remove urine, feces, and vomit followed by disinfecting the site. To continuously monitor the group dynamics among the dogs and to actively stabilize individual behaviors that could adversely affect the well-being of any dog. To provide adequate opportunities for dogs to be outside so as to reinforce owners’ efforts towards the successful potty training of their dogs. To learn and implement consistent and capable dog pack leadership by way of program structure, mentoring, observation, and implementation of information provided in the phase training manual and the point of view of the daycare director. To assist in the systematic introduction of new candidates to daycare including following directives and taking initiative once sure of the process as a result of regular participation. To help dogs pace themselves so as to maintain a healthy balance between activity and rest. To watch for and document behavior abnormalities in any dog, to attempt to determine the source whether physical or psychological, and to take appropriate action if a cause is found. To safely transfer dogs by slip leash to the various areas inside the daycare facility, through gates into the yards, and to other Creekside service locations. To maintain a clean, safe, and inviting facility by completing the daily check lists. To safely, promptly, and cheerfully deliver each dog in tidy condition, to its rightful owner at departure time, along with any personal belongings, documents, and answers to their questions. To monitor dogs closely for any signs or symptoms of illness, and if noted to isolate the dog immediately and contact the owner to either pick the dog up from daycare and keep at home until symptoms free, and/or to offer/arrange for medical services through the hospital if that is what the owner desires. This will ensure that healthy, symptoms free dogs only are maintained in the daycare environment to ensure the continued health of of the other participating dogs. OFFICE DUTIES The following duties will be performed by the daycare attendant assigned to the reception area in order to ensure accurate record keeping regarding daycare clients and their dogs. Have a working knowledge of the computer and the Avimark software in order to locate information for a particular dog. Be able to determine if a dog’s vaccinations are current according to the vaccine requirements for attendance to daycare. Be able to effectively communicate by phone with clients or by intercom and radio with staff. Be able to provide information to potential clients and to determine pre-screening eligibility. Actively cross market hospital, grooming, and boarding services to daycare clients by offering facility tours, answering questions, or providing approved printed marketing materials. CLIENT SERVICE DUTIES : Hospitality: Genuinely welcomes clients and patients and provides for their comfort. Heartily greets them as they arrive, offers bottled water, shows them to waiting area, etc. When speaking with clients, uses their name and the pet’s name when it is proper to do so. Monitors how long clients have been waiting and handles situations where there is an extended wait. Client Communication: When directed, answers client questions appropriately in accordance with established hospital guidelines. Accurately answers sub-professional client questions regarding hospital services, fees, and preventative care. CONTINUING EDUCATION: Attend and participate in scheduled staff meetings for continuing education both on basic operations of facility as well as generally veterinary industry knowledge. Participate in self-study “homework” assignments given out during meetings in preparation for quizzes over pertinent material. Demonstrate initiative to seek knowledge on a continual basis regarding daily duties, operations, and tasks regarding for general work but also to continually “as you go” expand knowledge base about veterinary industry in general. CONTROLS OVER WORK In accordance with Creekside Pet Care Center’s operating instructions, eligibility of dogs for daycare is determined by Creekside’s vaccination and neuter/spay requirements, by the absence of dangerous behaviors in the candidate or in the other dogs’ reactions to the candidate, and by the client’s agreeing to and abiding by the stipulations in the daycare application. Staff will follow any special instructions from owners regarding schedule, treats, and extra services. OTHER SIGNIFICANT FACTS Skills and Knowledge: Apply knowledge and skills in supervising/handling each dog according to its temperament and owners’ expectations. Ability to gain control and stay calm when dogs act aggressively. Know and implement CPCC protocol in case of injury to or escape of a dog. Ability to efficiently remove fluids and waste from environment. Ability to brush out a dog’s coat. Physical Effort: Often requires maneuvering dogs against their will. Walking and/or standing for long periods. May be required to use strength or agility in capturing and restraining stronger, more active dogs. Must be able to stay focused on the dogs for long periods of time. Dogs’ needs may cause temporary inconveniences to staff, but have to remain of primary concern. Working Conditions: Exposure to all weather conditions. Exposure to unpleasant odors and noise. Possible exposure to contagious diseases. Possibility of being scratched or bitten. Working on own with a limited number of dogs is common toward closing. Job Description Updated 9/26/11

Description copied from Creekside Pet Care Center's careers page. Read the full posting before you apply.

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