Certified Dietary Manager

Piedmont Crossing, Thomasville, NC At Piedmont Crossing , we are committed to providing exceptional hospitality, nutrition, and resident-centered care. We are seeking a knowledgeable and detail-oriented Certified Dietary Manager (CDM) to support our Dining Services team by ensuring compliance with nutrition standards, promoting quality dining experiences, and partnering with clinical and dining staff to meet the unique needs of our residents.

Position Summary

Under the direction of the Registered Dietitian and reporting directly to the Director of Dining Services, the Certified Dietary Manager is responsible for supporting the nutritional care of residents through a variety of clinical and operational functions. This position serves as a key liaison between Dining Services, Healthcare, and other departments, ensuring accurate communication of dietary information, compliance with regulatory requirements, and the delivery of safe, high-quality food service operations.

The Certified Dietary Manager plays an integral role in maintaining resident satisfaction, supporting clinical nutrition initiatives, supervising food service personnel, and ensuring the overall effectiveness of dietary services throughout the community.

Essential Duties and Responsibilities

Support the Registered Dietitian in implementing and monitoring resident nutrition care plans and dietary recommendations. Ensure physician-ordered diets, texture modifications, food allergies, and special nutritional requirements are accurately communicated and followed. Conduct routine audits and observations to ensure compliance with regulatory, food safety, and quality standards.

Assist with resident nutritional screenings, assessments, and documentation as directed by the Dietitian. Serve as a liaison between Dining Services, Nursing, Healthcare, and other departments to ensure timely communication of clinical nutrition information. Monitor food service operations to ensure residents receive meals that are safe, nutritious, attractive, and served in accordance with prescribed diets.

Participate in care conferences, resident meetings, and interdisciplinary team discussions as assigned. Assist with menu implementation and evaluate resident satisfaction with meals and dining services. Train, coach, and support dining services team members on therapeutic diets, food safety, sanitation, and compliance requirements.

Assist with scheduling, supervising, evaluating, and developing food service staff. Ensure compliance with federal, state, local, and organizational regulations related to dietary services and long-term care operations. Maintain accurate records, reports, and documentation required for regulatory surveys and internal quality assurance programs.

Monitor sanitation practices and food handling procedures to maintain a safe dining environment. Participate in department quality improvement initiatives and performance enhancement activities. Support special projects and other duties as assigned by the Dietitian or Director of Dining Services.

Qualifications

Education

Graduate of an accredited Dietary Manager Program required. Successful completion of the Certified Dietary Manager (CDM) credentialing examination required. Experience Minimum of two (2) years of healthcare, senior living, long-term care, or institutional food service experience preferred. Experience working in a clinical nutrition or dietary services environment strongly preferred.

Supervisory experience preferred. Certifications Certified Dietary Manager (CDM) credential required. Serv. Safe Food Protection Manager Certification required. Knowledge, Skills, and Abilities Strong understanding of therapeutic diets, nutrition standards, and food service operations. Knowledge of federal, state, and local regulations governing dietary services in healthcare and senior living environments.

Ability to effectively supervise, motivate, coach, and develop team members. Strong organizational skills with exceptional attention to detail. Intermediate computer proficiency, including electronic documentation and Microsoft Office applications. Ability to interpret and apply policies, procedures, and regulatory requirements.

Strong mathematical and analytical skills. Excellent written, verbal, and interpersonal communication abilities. Ability to build collaborative relationships with residents, families, healthcare professionals, and team members. Commitment to resident-centered service and continuous quality improvement. Why Join Piedmont Crossing?

At Piedmont Crossing, you will be part of a team dedicated to enhancing the lives of residents through exceptional care, nutrition, and hospitality. We offer a collaborative and supportive work environment where your expertise contributes directly to resident well-being and quality of life. Join a mission-driven community where your knowledge and leadership can make a meaningful difference every day.

Piedmont Crossing is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace.