Sales Representative

Specific Accountabilities Sales & Account Management:

• Develop and maintain strong relationships with existing customers and retailers
• Identify new sales opportunities and actively pursue new accounts within assigned territories
• Achieve or exceed monthly and annual sales targets
• Ensure product availability and optimal placement within retail and customer outlets
• Maintain regular communication with customers to understand their needs and support their business growth Order Management & Coordination:
• Ensure accurate and timely order processing and delivery coordination
• Work closely with operations, supply chain, and finance teams to ensure efficient order fulfilment
• Monitor stock levels with customers to avoid out-of-stock situations
• Support customers with product information, pricing updates, and promotional programs Reporting & Performance Monitoring:
• Track sales performance against targets and provide regular reports to management
• Maintain accurate sales records and activity reports
• Analyse sales data to identify trends and opportunities for improvement
• Utilize the CRM platform to track sales and customer management Stakeholder Management Internal:
• Business Development Team
• Operations and Supply Chain Teams
• Finance (Accounts Receivable/Payable)
• Senior Management External:
• Key customers and retail partners Education & Experience
• 1-2 years experience in customer service, preferably within FMCG or retail.
• Strong understanding of customer service metrics, processes, and systems (CRM tools such as Salesforce, Pipedrive, Hubspot or equivalent). Behaviours & Attributes Customer-focused mindset with a passion for service excellence Excellent communication and interpersonal skills Analytical, detail-oriented, and data-driven Proactive, solution-focused, and resilient under pressure Ability to multitask and prioritise in a fast-paced environment Strong problem-solving and decision-making capabilities At SVS, we connect talented professionals in the Philippines with fantastic, long-term career opportunities within growing Australian businesses. We are passionate about creating a platform where your skills are valued and you can find a stable, remote role that allows you to become an essential part of a great team.