Team Lead

Overview

Team Lead

• Kilkenny Design, Kildare Village Outlet
• Fixed term contract, to January 2027
• Due to the nature of the role, applicants must have full flexibility and availability across the working week. Hours are rostered on a rotating schedule including weekdays, weekends, daytime, and evening shifts. Kilkenny Design is proud to promote Ireland’s unique heritage, culture, and creative talent by offer a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best. This role is open to everyone who believes they can put a smile on our customer’s faces and support their colleagues. At Kilkenny our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day. Please note due to the large number of applicants for this role we will only be able to contact the successful candidates. Thank you. Kilkenny is a progressive employer with a Values based culture and a strong emphasis on people development.

Responsibilities

About You

We are seeking and energetic and passionate individual who thrives on leading and developing a high performing team, driving sales performance, and delivering an exceptional customer experience through strong brand values. Working closely with the management team you will support the day-to day running of the store, including team supervision.

Qualifications

• Have great communication and organisational skills to keep the shop floor running smoothly and ensuring general store standards and stock replenishment are carried out/maintained.
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
• Maximise the sales potential of the store and enjoy the thrill of achieving sales targets through link selling and upselling our products and services.
• Make yourself aware of store targets and KPI’s such as Sales, ATV, conversion and IPT.
• Continuously communicate, support and provide feedback to your management team.
• Opening/closing the store with the responsibility of the keys.
• Cash management from the point of sales to the collection of cash.

About You

We are seeking and energetic and passionate individual who thrives on leading and developing a high performing team, driving sales performance, and delivering an exceptional customer experience through strong brand values. Working closely with the management team you will support the day-to day running of the store, including team supervision. You will also:

• Have great communication and organisational skills to keep the shop floor running smoothly and ensuring general store standards and stock replenishment are carried out/maintained.
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
• Maximise the sales potential of the store and enjoy the thrill of achieving sales targets through link selling and upselling our products and services.
• Make yourself aware of store targets and KPI’s such as Sales, ATV, conversion and IPT.
• Continuously communicate, support and provide feedback to your management team.
• Opening/closing the store with the responsibility of the keys.
• Cash management from the point of sales to the collection of cash.