Customer Services Officer - Safety Health and Wellbeing

Please note: Only current Department of Health, including Tasmanian Health Service employees, are eligible to apply. The Role Calculate and process payroll and prepare other documentation related to the employment benefits, conditions, and entitlements of employees of the Agency regarding workers compensation payments on a state-wide basis.

Process timesheets for those employees in receipt of workers compensation payments. Provide assistance to employees or key stakeholders on enquiries relating to workers compensation payments by phone or electronically and maintain a current working knowledge of workers compensation legislation. Provide assistance in the day to day operations of Injury Management by assisting with payroll processing, report production, and the maintenance of information systems and databases for workers compensation claims including workers compensation certificates and Return to Work Programs.

Note:

• Please refer to the Statement of Duties for all the selection criteria of this position to address in your application. Details of Appointment Fixed term full time, day worker position, working 76 hours per fortnight, commencing from as soon as possible until 26 Apr 2027. Please note that hours may be negotiated with the successful applicant Classification
• General Stream Band 3 Salary $76,849 - $82,996 per annum + 12% superannuation Salary range is in accordance with Public Sector Unions Wages Agreement 2025 *Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar vacancies. Eligibility Successful applicants will be required to meet the essential criteria: Under particular circumstances employees may be required to undertake a new conviction check. Statement of Duties and any associated documents You are encouraged to speak with the contact person once you have familiarised yourself with the Statement of Duties and any associated documents. This will assist you to prepare an application more aligned with our specific needs. Customer Services Officer
• Safety Health and Wellbeing Applicant Guide Applicant Guide How to Apply Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the specifics of the role and selection criteria contained in the attached Statement of Duties. A separate statement addressing each individual selection criteria is not required. Please Note All attachments must be in Microsoft Word or PDF format. Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying. Contact Person Name: Michelle Barr Position: Senior Consultant, Workers Compensation & Liability Phone number: 0499 821 251 Email address: michelle.barr@health.tas.gov.au The core purpose guiding the way in which we work acr oss the Department of Health is to CARE for the health and wellbeing of all in Tasmania through our Values of Compassion, Accountability, Respect and Excellence. We are united by our shared purpose and model our CARE Values through our interactions with one another, our patients, our clients and the Tasmanian community.