Store Manager (Luxury Retail)

ACG_3828_JOB Our client is a global luxury fashion brand who is looking for a qualified candidate to join their firm. Sales Growth Establish implementation plans. Manage sales processes. Drive monthly, quarterly, and annual sales performance. Data Management Prepare reports, analyze business data, and provide recommendations based on business indicators such as APT, UPT, merchandise performance, new and existing customer data, retention rate, and conversion rate.

Operations Management Manage operational processes and operating standards. Oversee day-to-day store operations. Manage store image and visual merchandising standards. Personnel Management Recruit, train, develop, and motivate employees. Manage attendance, shifts, and work schedules. Build a professional working culture and environment.

Customer Relationship Management Monitor and manage customer experience. Manage customer service processes. Conduct customer satisfaction surveys. Develop and expand the customer base. Merchandise Management Manage merchandise processes, including inbound, outbound, and inventory activities. Evaluate merchandise performance at stores and benchmark against competitors and market trends.

Manage purchasing activities.

Requirements

Knowledge & Qualifications College degree or higher. At least 5 years of relevant management experience in luxury retail or a comparable industry. Experience in the beauty industry is an advantage. Core Competencies Positive and constructive mindset. Proactive and creative approach to work. Skills Fluent English communication skills.

Advanced problem-solving and communication skills. Strong presentation skills. Recruitment and talent acquisition skills. Strong management and leadership capabilities. Goal-setting and performance management skills. Warehouse and merchandise management skills. Advanced team training and development skills. Proficiency in Microsoft Office.

Benefits

Competitive compensation package with a fixed 13th-month salary and performance-based bonus. Premium health insurance. Annual performance review. Company-sponsored sports activities. Training programs and rotation opportunities across subsidiaries. Professional and creative working environment with modern equipment. Contact: Ha Hoang, Quynh Anh, My Nguyen Due to the immense number of applications, only shortlisted candidates will be contacted.