Manager, Academic Success & Learner Supports

Reporting to the Director, Academic Services, the Manager, Academic Success & Learner Supports is responsible for the leadership, delivery, and continuous improvement of learner support programs and services, with primary accountability for Mathify and related academic success initiatives.

The Manager oversees program operations, service quality, learner engagement, staff leadership, and program evaluation, ensuring that learner supports effectively advance academic success. Working collaboratively across Education and the broader organization, the Manager ensures services remain responsive, accessible, inclusive, evidence-informed, and aligned with learner needs.