Director of Events

Overview

Mastro’s Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro’s blends classic fine dining with a modern luxury feel.

As a Director of Events, you will drive private dining and special event sales by cultivating client relationships, manage all aspects of private event planning, and maximize revenue opportunities. You will coordinate closely with operations to ensure seamless execution and memorable guest experiences.

Benefits

Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid time off Competitive base salary, plus commission Responsibilities Sales & Business Development Responsible for growing sales over prior year for one or more restaurants.

Identify and secure new corporate and social event clients through prospecting and networking. Conduct venue tours and negotiate contracts to meet monthly and annual revenue goals. Manage a sales pipeline of inquiries, prospects, and definite bookings. With the Director of Sales & Events, plan, develop and implement a comprehensive sales action plan, goals and initiatives Event Planning & Logistics Collaborate with clients to customize food and beverage menus.

Create detailed Banquet Event Orders (BEOs) and communicate event layouts, A/V needs, and timelines with management. Work closely with the Executive Chef and management to ensure operations is able to flawlessly execute the event Supervise setup, execution, and breakdown of events to guarantee high guest satisfaction.

Client & Vendor Relations Nurture lasting relationships with recurring clients, event planners, and local vendors. Address client feedback, negotiate pricing, and ensure contracts balance customer satisfaction with profitability. Fosters and maintains relationships with community decision makers, hotel general managers/sales directors, meeting planners and local business leaders who are potential ambassadors of our brand(s).

Qualifications

At least 3 years previous sales experience in an upscale /fine dining restaurant or hotel operation Ability to write business correspondences and set up contracts and function sheets Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors Ability to calculate figures and amounts for guest catering contracts Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information Stable and progressive work history; Strong work ethic EOE Pay Range Starting from USD $70,000.

00/Yr. Sales & Business Development Responsible for growing sales over prior year for one or more restaurants. Identify and secure new corporate and social event clients through prospecting and networking. Conduct venue tours and negotiate contracts to meet monthly and annual revenue goals. Manage a sales pipeline of inquiries, prospects, and definite bookings.

With the Director of Sales & Events, plan, develop and implement a comprehensive sales action plan, goals and initiatives Event Planning & Logistics Collaborate with clients to customize food and beverage menus. Create detailed Banquet Event Orders (BEOs) and communicate event layouts, A/V needs, and timelines with management.

Work closely with the Executive Chef and management to ensure operations is able to flawlessly execute the event Supervise setup, execution, and breakdown of events to guarantee high guest satisfaction. Client & Vendor Relations Nurture lasting relationships with recurring clients, event planners, and local vendors. Address client feedback, negotiate pricing, and ensure contracts balance customer satisfaction with profitability.

Fosters and maintains relationships with community decision makers, hotel general managers/sales directors, meeting planners and local business leaders who are potential ambassadors of our brand(s). At least 3 years previous sales experience in an upscale /fine dining restaurant or hotel operation Ability to write business correspondences and set up contracts and function sheets Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors Ability to calculate figures and amounts for guest catering contracts Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information Stable and progressive work history; Strong work ethic EOE